SHIPPING & RETURNS
All orders are processed and shipped within 1-2 business days. Once processed and shipped, you will be notified with a tracking number. You may track your package using the information provided.
Adult signature is required upon delivery.
Retail orders above $59.99 are shipped with USPS Standard for free for customers in United States only. There will be additional charges for Priority service. Shipping fees are non-refundable.
USPS expected delivery dates are not completely reliable. We are not responsible for the delivery updates they make on their end. Expect delivery delays due to holidays and weather conditions. The estimated time for standard First Class shipment is 5-7 business days.
The USPS Priority Service is not a guaranteed service and it can take up to 3-4 business days. The USPS Priority Express Service delivery will take 1-2 business days depending on the delivery address. SKIIGH Enterprises does not offer overnight shipping. All orders are shipped from our shipping facility located in California. Therefore, it will take longer time in transit for purchases that will get delivered in the East Coast states.
In the event of lost packages, please contact USPS with your tracking number. It could be possible that your package may be stuck at your local post office.
You may also contact our customer service at email@example.com for any questions or assistance.
SKIIGH ENTERPRISES ships internationally. All orders are shipped using USPS International Parcels. Delivery time varies from once country to another. You will be charged for shipping fee. The amount will be available at the time of placing the order. Once accepted and processed the order, you agree to pay the shipping fee. Note that you, the customer, are responsible for any duties, taxes, VAT or clearance charges at your country. The amounts will vary from one nation to another. The delivery time will vary as well. You may need to contact your customs office to clear the package. Any further questions or concerns, contact us.
Regarding wholesale international shipments, email firstname.lastname@example.org or your sales representative.
Note: No orders are shipped during national holidays. You may still place the order online, but the orders are processed the following business day.
orders & return Policy
You must be 21 and over or at the legal smoking age in your juristiction to enter and make purchases at www.skiigh.com
All orders are processed and shipped within 24 business hours.
Contact customer service at email@example.com to receive an RMA form with detailed instructions on processing your return of merchandise. RMA form must be included in the returned package for faster processing.
The returns for refunds are only accepted within 14 days of original purchase date, and the items must be unused/unmodified, in original condition and packaging. Make sure you have not used the product and all parts and accessories are repackaged in the original box. If the item has been altered in any way that has affected the performance or the life of the product, it will not qualify for refund. Refunds are issued in the original form of payment. Shipping fee is not refundable. All refunds are issued within 3-4 business days after receiving the item at our RMA department. Once issued, you will receive your funds back into your account within 2-3 business days – depending on your bank’s operation system. SKIIGH Enterprises will issue refunds only to customers who have purchased through www.skiigh.com webstore. SKIIGH Enterprises could hold restocking fee if there are missing parts or accessories. Contact customer service for details.
DISCLAIMER: ANY ITEMS LOST IN TRANSIT WITHOUT A TRACKING NUMBER, OR DUE TO IMPROPER PACKAGING, IS NOT THE RESPONSIBILITY OF SKIIGH ENTERPRISES AND WILL NOT BE REFUNDED.